McDonald's

Customer Overview

As a global benchmark in the fast-food industry, it has more than 40,000 stores worldwide and nearly 6,000 stores in the Chinese market, with an annual operating income of over 25 billion dollars, showing strong market growth.

Solution Design

Requirements Analysis

  • Operation and maintenance capability enhancement: McDonald's needs to enhance its database operation and maintenance service capability to ensure the stable operation of the system.
  • Operation and maintenance cost reduction: Seek an economical and efficient operation and maintenance solution to reduce long-term operation and maintenance costs.
  • Business continuity assurance: Ensure the continuity of core businesses (such as promotional businesses, order systems, etc.) and data integrity.
  • System stability: Provide a stable, reliable, and scalable database architecture to meet the business growth needs.
  • Technical support and services: Require professional third-party technical operation and maintenance services to supplement the capabilities of the internal team.

Technology Selection

  • Automated operation and maintenance management platform: DMP multi-source database management platform to improve operation and maintenance efficiency and accuracy.
  • Open-source database technology: Adopt the open-source database MySQL to reduce operation and maintenance costs and ensure the flexibility of the technology.

Implementation Plan

  1. Environment setup and configuration: Set up and configure the automated operation and maintenance management platform in McDonald's existing IT environment.
  2. System integration and testing: Integrate the new platform with McDonald's existing business systems and conduct comprehensive testing.

Implementation and Execution

  1. Automated operation and maintenance platform deployment: Deploy and configure the automated operation and maintenance management platform to realize the automated management and monitoring of the database.
  2. Core business support: Provide stable and reliable database support for McDonald's MySQL core businesses (such as promotional businesses, order systems, etc.).
  3. Operation and maintenance process optimization: Optimize the existing operation and maintenance processes to improve operation and maintenance efficiency and quality.

Achievements and Benefits

Action Technology provided two sets of automated operation and maintenance management platforms for McDonald's, assisting database operation and maintenance personnel in their daily work and providing professional third-party technical operation and maintenance services, effectively enhancing McDonald's operation and maintenance service capability and ensuring the stable operation of the system. The platform supports McDonald's MySQL core businesses, such as promotional businesses and order systems, providing a stable, reliable, and scalable database architecture and data protection. By adopting open-source database technology, it saved operation and maintenance costs and ensured business continuity and data integrity.

  1. Operation and maintenance capability enhancement: By introducing the automated operation and maintenance management platform, McDonald's operation and maintenance service capability and system stability were significantly improved.
  2. Cost reduction: By adopting open-source database technology, the operation and maintenance costs were reduced, and the flexibility and scalability of the system were improved.
  3. Business continuity assurance: Ensured the continuity of core businesses and data integrity, providing strong support for McDonald's business development.
  4. System stability improvement: The stable, reliable, and scalable database architecture laid a solid foundation for McDonald's business growth.