China Taiping Insurance

Customer Overview

China Taiping Insurance (referred to as "Taiping Insurance") actively responds to the "Outline of the 13th Five-Year Plan for the Development of China's Insurance Industry" and is committed to transforming from a large insurance country to a strong insurance country. Taiping Insurance launched the "Digital Taiping" strategy and "Transformation 2.0" to build a modern insurance service industry and meet the needs of economic and social development. Cloud computing, as a key support, needs to achieve the ability of responding to hundreds of millions of users in seconds and real-time computing of all data.

Solution Design

Requirements Analysis

  1. The existing MySQL database business system exceeds 50, and the number of database instances exceeds 1,000, with a planned future reach of 3,000+.
  2. An automated operation and maintenance management platform is required to support the database operation and maintenance work in the production and testing environments of the business system, covering business systems including the Life Insurance Internet B2BI system, the Customer Service Prediction Analysis System, the Health Insurance Internet Insurance Application System, the Unified Urban Insurance Platform System, the Group Internet Customer Data Mining System, the Group Customer Service System, the Group Electronic Document System, the Life Insurance Long-Term Care Insurance Service System, the First Actuarial System, the Life Insurance Direct Investment Management System, the Group Centralized Fund Management Platform System, etc.
  3. Enhance the operation and maintenance service capability to ensure the stable operation of the system and improve the service quality and international competitiveness.

Technology Selection

  1. Database system: Continue to adopt MySQL as the main database system to ensure the consistency and stability of the data.
  2. Automated operation and maintenance management platform: Select Action Technology's DMP platform to provide a comprehensive database automated operation and maintenance solution.

Implementation Plan

  1. Deploy the MySQL database system on the cloud platform.
  2. Install and configure Action Technology's DMP automated operation and maintenance management platform.
  3. Integrate the existing business system with the DMP platform.

Implementation and Execution

  1. Database system deployment: Deploy and manage more than 3,000 MySQL database instances on the cloud platform.
  2. Automated operation and maintenance management platform: Realize the automatic deployment, monitoring, backup, recovery, optimization, and other functions of the database.
  3. Business system integration: Ensure that all business systems can seamlessly connect to the DMP platform to achieve automated operation and maintenance.

Achievements and Benefits

  • Enhance service response speed: Through the database automated operation and maintenance platform and Action Technology's professional technical services, achieve a response speed of hundreds of millions of users in seconds, improving the customer experience.
  • Reduce costs: Reduce manual intervention, lower labor costs and operational risks.
  • Enhance competitiveness: With the advanced technology platform, improve Taiping Insurance's service capability and international competitiveness in the insurance industry.